Strategic Goal 1
Build a high-performing, values-driven workforce and implement an agile organisational structure that enhances
operational efficiency and service excellence.
Strategic Goal 2
Modernise and integrate core operational and regulatory systems through digital platforms to enhance data-driven decision-making, operational responsiveness, and stakeholder access.
Strategic Goal 3
Foster a culture of innovation across all institutional functions, leveraging technology, new approaches, and an
innovation hub to enhance efficiency, strengthen supervision, and improve stakeholder engagement.
Strategic Goal 4
Build a resilient, agile, and future-fit organisation by strengthening human capital, governance, technology, and
operational systems to effectively respond to evolving challenges and opportunities in the non-bank financial services sector.
Strategic Goal 5
Strengthen trust and collaboration with stakeholders by implementing a structured stakeholder engagement framework and increasing overall stakeholder satisfaction scores.
Strategic Goal 6
Modernise and align legislative frameworks to reflect current and emerging regulatory needs across the domestic non-bank financial services sector.
Strategic Goal 7
Monitor and supervise the sectors to address existing and emerging risks using modern supervisory frameworks and tools.
